Cookies Policy

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember selected settings and support the delivery of particular functions. Cookies do not usually contain information that directly identifies you, although information connected with a cookie may sometimes be linked with other information held about you.

House Of Jack Casino may also use related technologies, such as pixels, tags, scripts, local storage and device identifiers. In this policy, we use the term cookies to refer to these technologies where the context allows. The technologies used may vary depending on the website feature, device, browser, service or security requirement involved.

Some cookies are placed by House Of Jack Casino and some may be placed by service providers that support website hosting, analytics, security, communications or other functions. Third-party cookies may be subject to the privacy practices and policies of the relevant third party. We recommend reviewing those policies where appropriate.

Why cookies matter

Cookies can help make a website work consistently and securely. They may remember information during a visit, help pages load correctly, identify technical problems and provide information about how visitors use the website. They may also help us understand which content is useful and whether our services are being presented clearly.

Cookies do not change the rules that apply to gambling, account use, promotions, payments or responsible gambling. You remain responsible for complying with the applicable terms and for using our services lawfully and responsibly.

Strictly necessary cookies

These cookies are needed for essential website functions. They may support account access, session management, navigation, fraud prevention, security controls, load balancing and the delivery of requested services. Without these cookies, parts of the website may not operate properly. Because they are important to the operation or security of the website, they may not be removable through every preference tool.

Functionality cookies

Functionality cookies allow the website to remember choices or settings. For example, they may remember language or display preferences, maintain a selected region, or help preserve information entered during a session. If you reject these cookies, some preferences may need to be selected again each time you visit, and certain features may not operate as intended.

Performance and analytics cookies

These cookies collect information about how visitors use the website, such as which pages are viewed, how visitors move between pages and whether an error occurs. The information is generally used in an aggregated or otherwise limited form to measure performance, improve design, understand visitor needs and identify technical issues. Analytics information may be provided to service providers acting on our behalf.

Security and fraud-prevention technologies

Cookies and similar technologies may be used to help protect the website, accounts and transactions. They can assist with identifying unusual activity, preventing unauthorised access, detecting automated abuse and supporting compliance controls. These technologies may collect information about a device, browser, connection, session or interaction with the website. They are not intended to assess a person’s character or make decisions about them beyond relevant security and service-protection purposes.

Advertising and marketing cookies

Where used and permitted, marketing cookies may help measure campaigns, understand interactions with advertisements and present information that is more relevant to visitors. These cookies may be set by House Of Jack Casino or by advertising and measurement partners. We may limit the use of these technologies and seek consent where this is required by applicable law. You can usually manage marketing preferences through the cookie banner or your browser settings.

When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept optional cookies, reject optional cookies or select categories of cookies. Your choices may be saved on your device. If you clear cookies, change browsers or use another device, you may be asked to make your choices again.

You can also manage cookies through your web browser. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites, block third-party cookies or receive a notification before cookies are stored. Browser controls differ between providers, so you should consult the help or settings information for your browser and device.

If you disable or delete cookies, you may still be able to browse parts of the website, but some content or services may not work correctly. For example, you may be unable to remain signed in, save preferences, complete certain processes or access features that require a secure session. Blocking cookies may not remove all forms of similar technology, and it may not prevent all information collection associated with a website visit.

Some third-party services provide their own controls for managing analytics, advertising or other technologies. Using those controls may affect only the relevant third-party service and may not change the way essential House Of Jack Casino cookies operate. Opting out of targeted advertising does not necessarily mean that you will receive fewer advertisements; it may mean that advertisements are less tailored to your interests.

• Use the cookie preference tool displayed on the website, where available.
• Adjust cookie and privacy settings in your browser or device.
• Delete stored cookies if you no longer want them retained on your device.
• Review the privacy information of third-party providers connected with website features.
• Contact us through the available website channel if you have a question about cookie choices or this policy.

Information collected through cookies may be used to operate and administer the website, maintain secure sessions, remember choices, improve usability, monitor performance, investigate errors, protect against fraud and misuse, understand visitor activity, support communications and measure the effectiveness of website or marketing activity. We may combine cookie information with other information where this is necessary for these purposes and permitted under applicable privacy requirements.

The information that may be collected can include an IP address or an abbreviated form of one, device and browser information, operating system, referring page, pages visited, approximate location, dates and times of access, session information, interactions with website features and technical event information. The precise information depends on the cookie and the service involved.

We aim to use information only for legitimate and clearly described purposes. We may share relevant information with carefully selected providers that perform services for us, such as hosting, security, analytics, technical support or communications. Those providers may process information according to our instructions and their contractual obligations. We may also disclose information where required or permitted by law, to protect rights and safety, or to investigate suspected misuse.

Cookie information may be processed in Australia or another location where House Of Jack Casino or its service providers operate. Where information is handled across borders, appropriate measures may apply in accordance with relevant privacy obligations. The retention period depends on the purpose of the cookie, the type of information, operational requirements and applicable legal or regulatory requirements.

Links to other websites

The website may contain links to websites or services operated by other parties. If you follow a link, the other website may use its own cookies and technologies under its own policies. House Of Jack Casino does not control those practices. You should review the privacy and cookie information provided by the relevant website before submitting information or using its services.

We may update this Cookies Policy from time to time to reflect changes to the website, technologies, service providers, business practices or applicable requirements. When we make a material change, we may provide a notice through the website or update the date or version information shown with this policy. The updated policy will apply from the date it is published, unless a different date is stated.

We encourage you to review this page periodically so that you understand how cookies and similar technologies are used. Continuing to use the website after an update may indicate that you have read the updated information. Where consent is required for optional cookies, we will provide an appropriate choice mechanism rather than relying solely on continued browsing.

This policy provides general information and does not replace the Privacy Policy, website terms, responsible gambling information or any specific notice presented when you use a particular service. If you have concerns about privacy, cookies or the use of your information, please use the contact or support channel made available on the website. We will handle relevant enquiries in accordance with applicable privacy requirements.

By using the website, you acknowledge that essential cookies and similar technologies may be used to provide requested functions, maintain security and support the operation of the service. Optional technologies will be managed according to the choices available to you and the requirements that apply to the relevant activity.